Never Split the Difference

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“This book blew my mind. It’s a riveting read, full of instantly actionable advice – not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.” — Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE “Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator – someone who couldn’t take no for an answer – which makes it fascinating reading.